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Jobline is an employment advertising service of the Missouri Library Association.

If you wish to advertise a position, e-mail your ad to: mlajob@molib.org. Invoices for JobLine postings can be paid by clicking HERE.

Be sure to indicate how many two-week postings you wish. A two-week posting costs $40 per job advertised. Jobline postings are provided at no charge to MLA Institutional Members and to libraries that provide individual memberships for all their trustees. Ads should be included in or attached to your e-mail message. Ads shall not be edited but posted as received. When ads are posted below, a confirmation message and invoice will be e-mailed to sender. Payment is due upon receipt.

Director of Public Safety, Kansas City Public Library, Kansas City, MO

Kansas City

Public Library

Director of Public Safety

Apply (/Talent/Jobs/Apply/3600936)


Job Type

Full-time

Description

Using a trauma informed and person-centered compassionate approach, the Public Safety Director will lead the organization’s safety, security and emergency preparedness programs, ensuring a positive experience for library customers by balancing security authority with keeping the Library a friendly place to visit. Provides strategic leadership by directing safety and security programs to promote and ensure safe environments. Prepares and ensures presentation of safety and security related training to all library staff, including emergency preparedness and response. When applicable, hires, trains, supervises Library security staff and other safety and security personnel.

This is a full-time exempt position with a starting salary of $85,000 with excellent benefits. (https://kclibrary.org/jobs/employee-benefits) Position is open until filled.

Job Duties (Essential Functions)

  1. Directs the Library's Public Safety staff including the Public Safety Assistant Manager.
  2. Manages the Library's contract security providers at Central and the branches including processing of invoices for payment.
  3. Collaborates with senior leadership, Community Resources, HREE, Plant Operations and public services to develop, prepare and implement public safety procedures and policies.
  4. Proactively collaborates with library staff and outside agencies, such as social workers, mental health professionals, and law enforcement and emergency responders, to anticipate, prevent, and respond to serious or emergency situations.
  5. Leads and directs the Library’s relationships with law enforcement agencies, including contracting for services, coordinating responses, and building strategies to address safety and security needs in the neighborhoods the Library serves.
  6. Evaluates the effectiveness of the library’s safety, security, and emergency preparedness programs.
  7. Collaborates with public services directors to monitor incident reports, issue, and manage suspensions of individuals as needed based on the library's policy on the enforcement of library use rules and notice of suspension.
  8. Plans, implements, and monitors the library’s safety and security training programs. Includes conducting training for new hires and ongoing training for all staff and coordinating with contract security to assure training for guards and ambassadors.
  9. Promotes a proactive safety culture, working with library staff to prevent and manage incidents occurring on library property, including analyzing incidents for root causes and other factors, preparing and reviewing written incident reports, tracking the effectiveness or programming, and completing necessary follow-up on incidents.
  10. Recommends policies, practices, and services for daily operation and special events which maximize a safe and secure environment for people and library property.
  11. Develops standard operating procedures for all safety and security issues as well as annual review of these SOPs.
  12. Collaborates with Plant Operations, Special Events and Public Affairs to coordinate safety and security needs for special events.
  13. Collaborates with Plant Operations to monitor security video systems.
  14. Prepares monthly report of activities and submits annual budget request.
  15. Keeps abreast of current trends and developments in the profession and in the Kansas City community.
  16. Performs other related work and undertakes special projects as assigned.

Requirements

  1. The ability to work with the public and other staff members in a professional, positive, and empathetic manner.
  2. The ability to diffuse tense situations and engage in difficult conversations, communicating clearly and calmly regardless of the situation.
  3. Ability to recognize potential security threats and diffuse them without significant disruption with trauma informed crisis intervention practices and/or restorative justice practices when appropriate.
  4. Broad cultural competency knowledge and skills, and the ability to work effectively with a culturally diverse workforce and community.
  5. Dedication to the pursuit of equity, diversity, and inclusion and commitment to anti-racist behaviors and policies.
  6. Ability to follow and implement Library policies and procedures fairly and in accordance with our Values-Based Service philosophy and the Library Bill of Rights.
  7. Ability to exercise reasonable and independent judgment and discretion.
  8. Can communicate clearly and calmly regardless of the situation.
  9. Understanding of and commitment to Library ethics regarding intellectual freedom, confidentiality, and privacy.
  10. This position may require availability to work nights and weekends and be available on call during those time periods.
  11. Microsoft Office proficient and experience with CCTV preferred.
  12. Ability to speak and understand English is required. Additional consideration will be given to individuals that are proficient in any non-English languages utilized in Jackson County, MO, including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.

Required Education and Experience

  • Bachelor's and / or Master's degree in Criminal Justice, Social Work, Psychology, Public Administration, Emergency & Disaster Management, or other related / relevant degree(s).
  • Must have at least 5 - 8 years of experience in safety, security, or criminal justice leadership roles AND working with marginalized populations.
  • Must have a strong customer / public service background of at least 5 years.
  • Must have at least 5 years of supervisory, managerial, or leadership experience.

In case of no Bachelor's or Master's degree in relevant fields mentioned above,

  • Candidates must have at least 8 years of experience working in non-profit, criminal justice, social work, or library settings in a customer / public service capacity.
  • Candidates must have a strong customer / public service background of at least 5 years.
  • Candidates must have a strong background of working with marginalized populations for at least 4 years.
  • Candidates must have at least 5 years of supervisory, managerial, or leadership experience.

Work Environment

Work is performed at the Central Library and Library Branches throughout the district. Primary workspace is shared with co-workers in an office environment, other work will be performed in a public space amongst staff and patrons from a diverse socio-economic community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employee must perform the position's essential functions and job requirements satisfactorily. If requested, reasonable accommodation may be provided to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

How to Apply

Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page (https://recruiting.paylocity.com/Recruiting/Jobs/All/a45c252a-e08e-4f47-8138-cd684ec9a0dd). The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.

All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712.

Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Salary Description

$73,558

Apply (/Talent/Jobs/Apply/3600936)

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Posted 10/3/2025

Back to Current Listings 

Public Safety & Security Officer, Kansas City Public Library, Kansas City, MO

Kansas City

Public Library

Public Safety & Security Officer

Apply (/Recruiting/Jobs/Apply/3550)


Job Type

Full-time

Description

The Public Safety Officer and Security Officer is responsible for providing security for the Kansas City Public Library staff, patrons and assets while unarmed. This position is a full-time non-exempt position. The pay is $20.05 per hour, plus excellent benefits. (https://kclibrary.org/jobs/employeebenefits) Position is open until filled.

Schedule & Location

  • Hours and location may vary.
  • Must have the ability to work multiple locations including weekends during the hours between 9 am - 9 pm.
  • All Public Safety Officer positions are subject to working at other Library locations.

Job Duties (Essential Functions)

  1. Patrols Library-owned property, both inside the building and its perimeters.
  2. Conducts a monthly inspection on assigned Library locations.
  3. Creates incident reports to track safety concerns, including daily activities and irregularities.
  4. Creates maintenance requests to identify attention needed to a specific matter.
  5. Reviews surveillance footage related to incidents.
  6. Examines doors, windows, and gates to ensure security.
  7. Notifies Police and Fire Department by telephone in case of emergency situations.
  8. Enforces Library rules related to safety and customer courtesy & conduct, including providing warnings and apprehending/evicting violators.
  9. Communicates with vendors and submits purchase requisitions and service requests.
  10. Activates and deactivates security alarms.
  11. Responds to public safety matters after hours.
  12. Supports library safety efforts at all locations as needed.
  13. Gains and maintains knowledge of confidentiality of customer information, freedom of information, and intellectual freedom and reflects understanding and compliance in Apply (/Recruiting/Jobs/Apply/3550 9/17/25, 3:30 PM The Kansas City Public Library - Public Safety & Security Officer https://recruiting.paylocity.com/Recruiting/Jobs/Details/3550861 1/3 interactions with staff and the public.
  14. Maintains knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations.
  15. Other duties as assigned.

Requirements

  1. Demonstrated ability to work independently.
  2. Ability to follow both oral and written directions.
  3. Ability to stand and walk for extended periods of time.
  4. Ability to work with and take direction from Administration and Branch Managers.
  5. Basic Computer skills including Microsoft Office (Excel, Outlook, and Word), Surveillance Security DVR systems, Alarm interfaces.
  6. Knowledge of confidentiality of customer information, freedom of information, and intellectual freedom.
  7. Access to transportation.
  8. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations.
  9. Must obtain and maintain a security license through Kansas City Missouri Police Department.
  10. Possess a reliable means of transportation between Library Branch locations.
  11. Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages spoken in Jackson County, MO including Spanish, Vietnamese, French, Arabic, and Swahili.

Required Education and Experience

  • One year certificate from college or technical school; or (three to) six months related experience preferred.
  • Licensed with KCPD or meets eligibility requirements (https://kcpolice.org/about/services/private-officers-licensing/) to become licensed within 2- months of hire.
  • Experience and/or training; or equivalent combination of education and experience.
  • AED/CPR and First Aid certification must be possessed or acquired within 6-months of employment and maintained.
  • Previous verbal de-escalation training or obtained within the first 30-days of employment.
  • A minimum of 1 year customer service experience.

Work Environment

Work is performed at the Central Library and Library Branches throughout the district. Primary workspace is shared with co-workers in an office environment, other work will be performed in a public space amongst staff and patrons from a diverse socio-economic community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

How to Apply

Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page (https://recruiting.paylocity.com/Recruiting/Jobs/All/a45c252a-e08e-4f47-8138-cd684ec9a0dd). The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.

All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712.

Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Salary Description

20.05 per hour.

Apply (/Talent/Jobs/Apply/3550861)

  View All Jobs (/Recruiting/Jobs/All/a45c252a-e08e-4f47-8138-cd684ec9a0dd)

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Posted 10/3/2025

Back to Current Listings 

Administrative Officer, Kansas City Public Library, Kansas City, MO

Kansas City

Public Library

Administrative Officer

Kansas City, MO (http://maps.google.com/maps?q=913+Baltimore+Avenue+Kansas+City+MO+64105)

Apply (/Talent/Jobs/Apply/3617524)

Job Type

Full-time


Description

Under general supervision of the Executive Services Sr. Manager (ESSM), provides professional level support in coordinating and managing administrative functions, assists in preparation of Board meeting materials, performs varied activities related to administrative support with the ESSM, and provides additional duties of a professional level as stated below.


This is a full-time exempt position with a starting salary of $50,382, with excellent benefits.

(https://kclibrary.org/jobs/employee-benefits) Position is open until filled.

Schedule

Monday - Friday: 8:30 am - 5 pm


Job Duties (Essential Functions)

  1. Assists in daily office responsibilities and tasks relating to Administration and Executive Services including but not limited to preparing and authoring reports, memoranda, and other forms of communications.
  2. Financial responsibilities include preparing requisitions and processing accounts receivables for the Executive Services / Administration Department.
  3. Orders supplies for the Administrative Annex.
  4. Supports coordination and scheduling of meetings involving the full Executive Team and/or external partners.
  5. Supports the ESSM in maintaining electronic document storage, organizing displays, and disbursement of Board records.
  6. Coordinates employee library-related, out-of-area travel
  7. Primary administrative support for Annex during core business hours (8:30 am - 5 pm).
  8. Provides back-up support for Board Material preparation.
  9. Performs other related work and undertakes special projects as assigned.

Requirements

  1. Demonstrated ability to manage and coordinate complex, executive level administrative functions.
  2. Demonstrated ability to engage effectively with both staff and the public, consistently delivering high quality customer service.
  3. Demonstrated ability to effectively organize work, manage time, work within deadlines, manage projects, and coordinate operational activities.
  4. Advanced writing and proofreading skills with strong attention to detail.
  5. Advanced computer skills including, but not limited to, Microsoft Suite and cloud-based collaboration tools such as Teams and Zoom.
  6. Demonstrated experience with setting up and maintaining efficient and effective paper and electronic filing systems.
  7. Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.

Required Education and Experience

  • BA/ BS degree in Business Administration, Communications, Public Administration or related field AND 3-5 years experience in a professional level administrative support position.
  • The degree requirement may be substituted with an additional 3 years' experience of working in an administrative support position.
  • Experience providing executive level assistance is preferred.
  • Knowledge related to government entity operations and requirements is highly preferred. (Example: Sunshine Laws, Public Postings, Board and Council Procedures, etc.).

Work Environment

Work is performed at a Library Administrative Annex in a shared/cubicle office environment. Other work will take place in public and private spaces throughout the Library and community sites with co-workers and patrons from a diverse socio-economic community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

How to Apply

Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page (https://recruiting.paylocity.com/Recruiting/Jobs/All/a45c252a-e08e-4f47-8138-cd684ec9a0dd). The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.

All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712.

Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Salary Description

$50,382


Apply (/Talent/Jobs/Apply/3617524)

View All Jobs (/Talent/Jobs/All/00000000-0000-0000-0000-000000000000)

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Posted 10/3/2025


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Branch Manager / Art Gallery Manager, Scenic Regional Library, Hermann, MO



Scenic Regional Library is seeking a qualified candidate to fill a full-time, Branch Manger’s position at its Hermann location.

The Branch Manager is responsible for daily operations at the branch including supervising, training, and scheduling staff, providing information and services, and modeling customer service.  They ensure that all staff is providing exemplary service to library patrons.  The branch manager serves as a liaison between their branch and the community by reaching out to area organizations and promoting the library and its services. This position will also serve as an Ex Officio member of the Scenic Regional Library Arts Council, which manages the Scenic Regional Library Art Gallery in Hermann.


Candidates must possess a bachelor’s degree, or the equivalent coursework in a related specialized field or two+ years of related experience. Supervisory experience preferred. Public library experience is preferred. Must be willing to work evenings and weekend with the ability to lift up to 40 lbs.


Starting salary range $53,972.50 – 62,067.37 and includes benefits of paid holidays, vacation and sick leave. Employer provides health, dental, and life insurance and retirement plan.


Application can be mailed or hand delivered to Scenic Regional Library 251 Union Plaza Drive, Union, MO 63084 or scanned and emailed to employment@scenicregional.org.


Deadline: October 20th, 2025


If you have applied for positions with the library in the past, please re-apply; we will only consider new applications for this position.


Posted 10/1/25


Back to Current Listings

Library Director, Library Center of the Ozarks, Branson, MO



Library Director – Library Center of the Ozarks (MO)


The five-member Library Center of the Ozarks Board of Trustees seeks an innovative and proven community-building leader as its next Library Director. In 2023, voters in the county’s subdistrict approved a tax levy to transition the 90-year-old privately funded Taneyhills Library to the newly-established Library Center of the Ozarks—the district’s first publicly-funded community library. The Library Center of the Ozarks currently operates a standalone 18,561 square foot location with a cohesive team of 11 full-time equivalents, serving the residents of the Branson and Hollister school subdistricts. This is a unique opportunity to continue growing a newer public library system from the ground up—building the team and cultivating community relationships. The new Library Director will be a connector, consensus builder, and communicator, capable of translating the value and vision of the library’s future as a vibrant community asset, with the potential for library service expansion in the region. Key initiatives include bolstering community partnerships, creating an inaugural strategic plan, and leading planning for new facilities that will adequately address the needs of a growing and diverse population.


Branson and Hollister, Missouri, sit in the heart of the Ozarks, just to the south of Springfield and offers a unique blend of opportunity, charm, and natural beauty. Branson is vibrant and lively, known for its family-friendly entertainment, dining, and access to stunning lakes and outdoor recreation, all surrounded by the rolling Ozark Hills. Just minutes away, Hollister provides a quieter, small-town atmosphere with strong schools, a close-knit community, and historic character, while still giving residents easy access to Branson’s amenities, including the world-class theme park of Silver Dollar City and the enduringly breathtaking Big Cedar Lodge. Together, the two towns create a balance—whether you enjoy the energy of a bustling tourism hub or the peace of a slower-paced neighborhood, you’ll find both within reach, making the area a welcoming place to live, work, and enjoy life.


Responsibilities: The ideal candidate will be responsible for short- and long-term planning and directing, and coordinating all activities of the library system, including finance, personnel, programs and services, collection development, facilities, equipment, government and community relations, and public relations. This position will provide fiscal management, prepare budgets, and oversee operational expenses; hire personnel; develop and recommend policies to the Board of Trustees; ensure proper communication of library happenings to staff and community; and collaboratively consult with the board, the staff, and key stakeholders in planning for the library’s future. This individual will file reports as required by the Missouri State Library for library certification and compliance; oversee the facilities' maintenance and repair; promote the Library of the Ozarks to community organizations, business partners, county commissioners, local government officials, the Missouri State Library, and professional library associations. For a full listing of responsibilities, see the linked job description below.


Qualifications: The minimum qualifications for this role are an ALA-accredited Master's Degree in Library and Information Science; three (3) or more years of progressively responsible work in a public library; and two (2) or more years of experience as a supervisor or manager. An understanding of Missouri public library governance structures and funding is a plus. Experience with governing boards, construction/renovation, and strategic planning are preferred.


Compensation: The hiring salary range is $90,000 – $115,000, (with placement negotiable dependent on experience and qualifications) and an excellent fringe benefits package. Interested candidates should submit their resume through the application portal (https://bradburymiller.com/current-clients/) by selecting the position and then the “Apply” button. For further information, contact Bradbury Miller Associates (https://bradburymiller.com/). This position closes on Sunday, November 2, 2025.


Visit our website (https://bradburymiller.com/current-clients/) to access the latest version of this announcement in full, along with all related links.


Posted 9/24/25


Back to Current Listings 

Branch Manager–Trails West & Sugar Creek, Kansas City Public Library, Independence, MO


Kansas City

Public Library


Branch Manager - Trails West & Sugar Creek

Independence, MO (http://maps.google.com/maps? 

q=11401+E.+23rd+Street+S.+Independence+MO+USA+64052)

Apply (/Recruiting/Jobs/Apply/3544


Job Type

Full-time


Description

Under the general direction of the Director of Branch Services & Engagement, coordinates and evaluates all personnel, services, programs, and outreach for the Trails West and Sugar Creek branches. Models excellent customer service both with patrons and coworkers, breaking down barriers and using, and empowering staff to use values based service.


This is a full-time exempt position with a starting salary of $63,026, with excellent benefits.

(https://kclibrary.org/jobs/employee-benefits). Position is open until filled.


Schedule

Monday - Friday: 8:30 am - 5 pm with one evening per week and one weekend per month rotation.


Locations

Trails West: 11401 East 23rd Street, Independence, MO, 64052. (https://kclibrary.org/locations/trailswest)

Sugar Creek: 102 South Sterling Avenue, Sugar Creek, MO, 64054.

(https://kclibrary.org/locations/sugar-creek?RD-sugarcreek)


Job Duties (Essential Functions)

  1. Plans, coordinates, monitors and evaluates goals and objectives for branch; partners and cooperates with other departments and library locations to develop and implement effective services, programs, and procedures; assists subordinate staff in developing and organizing programs and procedures.
  2. Directs personnel including library volunteers to assure productivity; interviews, selects, trains, schedules, coaches, and evaluates staff as appropriate; organizes, assigns, prioritizes, and reviews work; conveys and disseminates information to staff and staff concerns to management in a timely manner; successfully handles conflicts among staff.
  3. Directs and provides the delivery of high quality library services including reference, information, reader's advisory, community referral, and services for teens and children to facilitate effective use of library resources; maintains a high level of competency in all desk procedures; maintains adequate staffing levels within budgetary limits; sets standards in accordance with library policy; provides consultation to staff.
  4. Maintains communication and builds effective working relationships with the public and other library staff members; evaluates effectiveness of services offered; maintains strong partnerships with other library departments promoting collaboration, and effectively managing change through communication.
  5. Conducts public outreach programs to increase awareness and support of library programs and services; develops relationships and partnerships with organizations in branch service area; participates in public speaking engagements and networking events.
  6. Partners with Collection Development to maintain strong, up to date, vibrant collections; completes proper collection maintenance and communicates collection needs to appropriate staff.
  7. Keeps abreast of current trends and developments in profession; performs duties requiring the exercise of professional skill, initiative, and independent judgement.
  8. Assists with formulation of library goals, objectives, policies, and procedures.
  9. Prepares monthly report of activities and submits annual budget requests.
  10. Demonstrates fiscal responsibility in management of appropriate branch budgets.
  11. Ensure proper staff coverage. This may include adjusting or augmenting own schedule if other staff cannot be found to provide coverage.
  12. Performs other related work and undertakes special projects as assigned.


Branch Specific Duties

  • Sugar Creek and Trails West receive United States Passport applications, employees at those branches assist in processing applications and train new staff on the process. Staff must meet requirements of 22 CFR § 51.22 to act as a Passport Acceptance Agent.
  • Sugar Creek is a designated United States Village Post Office. Employees at these branches additionally sell stamps.


Requirements

  1. Demonstrated ability to interact successfully with staff and public. Exhibits self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities.
  2. Demonstrated ability to organize work effectively; lead, direct, and coach personnel; and plan programs and services.
  3. Thorough knowledge of principles and practices of professional library work as practiced in public libraries.
  4. Thorough knowledge of current management practices.
  5. Superior oral and written communication skills.
  6. Proven skills in planning, goal identification, and achievement of objectives.
  7. Demonstrated ability to learn operation of electronic circulation system and catalog.
  8. Demonstrated advanced computer skills; competency in technology skills used in libraries.
  9. Demonstrated ability to give and follow oral and written instructions.
  10. Ability to work during all hours of branch operations should staffing need arise.
  11. Staff at Sugar Creek and Trails West must meet requirements of 22 CFR § 51.22 to act as a Passport Acceptance Agent.
  12. Staff performing Notary Services must meet the requirements listed in MO Notary Handbook.
  13. Ability to speak and understand English is required. Additional consideration will be given to individuals that are proficient in any non-English languages utilized in Jackson County, MO, including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.


Required Education and Experience

  • Extensive customer service experience in a patron or customer facing environment.
  • Experience as a supervisor.
  • Master's degree in Library / Information Science or an equivalent combination of education, relevant work experience, and life experience.


How to Apply

Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page (https://recruiting.paylocity.com/Recruiting/Jobs/All/a45c252a-e08e-4f47-8138-cd684ec9a0dd). The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.


All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712.


Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.


Salary Description

$63,026 per year.


Apply (/Recruiting/Jobs/Apply/3544652)

 View All Jobs (/Recruiting/Jobs/All/a45c252a-e08e-4f47-8138-cd684ec9a0dd)

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Posted 9/16/2025


Back to Current Listings 

Branch Manager II–Raytown, Mid-Continent Public Library, Blue Springs, MO


Branch Manager II – Raytown

Blue Springs, MO, 64104


Position Type: Full Time

FLSA Status: Overtime Exempt

Salary: $62,400 annually


Link to apply: https://www.mymcpl.org/about/work-with-us/current-openings?gnk=job&gni=8a78839e98ed63b301993481c5472818


Position Overview

The Branch Manager II is responsible for modeling excellent customer service to all staff and customers. As part of the collaborative leadership team of the Library, the Branch Manager II interprets and implements the direction of the Library to assigned staff members in the areas of supervision, Board policy, procedures, programs, and collection maintenance. The Branch Manager II is responsible for clearing barriers to excellent customer service for staff and keeping abreast of current library trends and services. Specifically, a Branch Manager II supervises a large branch or 2-3 small branches.


Essential Functions

  • Manages branch staff of 15-35 employees 
    • Plans and manages the work of all branch employees 
    • Effectively communicates information in a timely manner 
    • Creates training for branch staff 
    • Collaborates with branch staff to create plans for programming and outreach annually 
    • Evaluates individual and team performance 
    • Oversees annual branch staffing budget 
  • Leads the hiring process up to 5-10 new hires annually  
    • Works directly with the human resources department on the hiring process.  
    • Interviews, selects and documents hiring process 
    • Coordinates onboarding for new hires  
  • Manages facility of under 25,000 square feet
    • First point of contact for vendors, contractors, facilities department and IT.  
    • Daily walkthroughs to ensure safety for staff and customers 
    • Trains staff on safety plans  
    • After hours contact for building issues 
    • Responsible for supplies budget of the branch 
  • Curates’ collection and merchandising  
    • Deselects and trains staff on deselecting library materials 
    • Evaluates branch materials collection 
    • Plans and update collection layout plan for branch in partnership with Associate Director for Public Service 
    • Trains staff in efficient merchandising practices to engage customers 
  • Regularly works directly with customers on the customer service floor to keep up skills and observe staff interactions. This duty includes being a role model and ability to train staff on exceptional customer service in areas of technology, reader's services, and account transactions. 


Education and Experience

  • Master’s degree in Library Science from an ALA-accredited program Required
  • 3 years of Supervisory Experience Preferred
  • 3 years Library Experience Preferred 


Knowledge, Skills, and Abilities

  • All successful leaders at MCPL should demonstrate:
  • Advanced verbal, written, and discreet communication skills with management, coworkers, and the public in a clear, timely, and proactive manner.
  • Ability to collaborate with Library leadership to effectively develop, adhere to, and work within the constructs of the library’s budget.
  • Advanced ability to maintain effective and collaborative working relationships with multiple stakeholders.
  • Reliable, punctual, and flexible with scheduling.
  • Advanced knowledge of a public library's mission and purpose, ability to provide clear expectations and direction, to manage competing priorities, to evaluate quality of work, and provide feedback and accountability.
  • Advanced knowledge of department processes and procedures, expert knowledge of Library Professional Ethics, advanced knowledge of the impact of decision-making on MCPL, and demonstrated mature judgment to make department-level/system level decisions.
  • Advanced proficiency in customer service skills through polite, professional, and collaborative interactions with internal and external customers.
  • An advanced understanding of the role of MCPL leaders at all levels in creating a welcoming and respectful workplace and library for all.


Additionally, this position requires:


Job Knowledge

  • Intermediate knowledge of Intellectual Freedom principles is necessary to perform this position at a satisfactory level


Technology

  • Intermediate knowledge of Teams, Microsoft office 365 applications including Word, Outlook, Excel and Teams is necessary to perform this position at a satisfactory level
  • Demonstrated aptitude to quickly learn other library operations software


Teamwork

  • Advanced knowledge of the importance of Teamwork and collaboration within departments is required to perform this position at a satisfactory level
  • Demonstrates mature judgment and sound decision making skills in order to perform this position at a satisfactory level


Leadership

  • The ability to modify workflows depending on daily demands, obligations and tasks demonstrates a satisfactory level of performance in this position
  • Ability to plan, schedule and assign appropriate workloads to staff


Customer Service

  • Demonstrated excellence in customer service
  • Advanced proficiency in customer service skills with both internal and external customers
  • Ability to work professionally with difficult people
  • Ability to adapt to changing deadlines, workflows and tasks assigned while maintaining a polite, professional and collaborative demeanor exhibits a satisfactory performance in this position


Other

  • Ability to perform multiple tasks concurrently
  • Must be able to work with frequent interruptions and/or changing priorities


Age Requirement

  • Must be at least 18 years of age


MVR Requirement

  • Possession of a valid driver’s license and a reliable personal vehicle for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed) 


Work Environment

  • (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public.


Essential physical abilities to be accomplished with or without reasonable accommodation are

Daily (greater than 50% of the time)

  • Standing (up to 1 hour at a time)
  • Walking (even ground)
  • Lifting 1-10 pounds
  • Lifting 11-25 pounds
  • Pushing/Pulling 1-10 pounds
  • Pushing/Pulling 11-25 pounds
  • Bending/Stooping
  • Kneeling
  • Reaching above shoulder
  • Receiving Communication and Instructions (vision, reading, hearing)
  • Conveying Communication and Instructions (Speaking, writing)
  • Using computer data entry tools - keyboard, mouse, touchscreen, scanner
  • Sitting
  • Receiving Communication and Instructions (vision, reading, hearing)
  • Conveying Communication and Instructions (Speaking, writing)
  • Using computer data entry tools - keyboard, mouse, touchscreen, scanner

Frequently (up to 50% of the time)

  • Standing (more than 1 hour at a time)
  • Walking (variable surfaces)
  • Lifting 26-40 pounds
  • Lifting 40+ pounds
  • Sitting
  • Pushing/Pulling 26-40 pounds
  • Pushing/Pulling 40+ pounds
  • Standing (up to 1 hour at a time)
  • Standing (more than 1 hour at a time)
  • Walking (even ground)
  • Walking (variable surfaces)
  • Lifting 1-10 pounds
  • Lifting 11-25 pounds
  • Pushing/Pulling 1-10 pounds
  • Pushing/Pulling 11-25 pounds
  • Pushing/Pulling 26-40 pounds
  • Pushing/Pulling 40+ pounds
  • Bending/Stooping
  • Kneeling
  • Reaching above shoulder

Occasionally (approximately 1-2 times per month)

  • Climbing stepstools
  • Climbing ladders
  • Lifting 26-40 pounds

Rarely (1-5 times per year)

  • Lifting 40+ pounds
  • Climbing stepstools
  • Climbing ladders

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring an accommodation should contact the Mid-Continent Public Library Human Resources Department at 816.836.5200.

Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.


Posted 9/11/2025


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Associate Director for Public Service, Mid-Continent Public Library, Independence, MO



Associate Director for Public Service

Independence, MO, 64050


Position Type: Full Time

FLSA Status: Overtime Exempt

Salary: 81,380.00, Annually


Link to apply: https://www.mymcpl.org/about/work-with-us/current-openings?gnk=job&gni=8a78839e98ed63b301993477f8c72446


Position Overview

The Associate Director for Public Service is responsible for providing excellent customer service to all staff and customers. The Associate Director for Public Service interprets and implements the direction of the Library to assigned staff members in the areas of supervision, Board policy, procedures, programs, and collection development. The Associate Director for Public Service is responsible for clearing barriers to service.


Essential Functions:


  • Supervises managers and supports them in managing of their teams
    • Coaches and advises managers on the operations of their location
    • Works with managers to help set direction
    • Participates in employee discipline and termination, as needed
    • Leads monthly Branch Manager meeting
    • Makes regular and special visits to locations observing operations and condition of facility
  • Responsible for customer service training and oversight for branch staff/mission enhancements
    • Engages with external customers to resolve conflict
    • Set standards for customer service
    • Resolve customer issues involving multiple departments
    • Plan and coordinate customer service initiatives
  • Hires and trains management and work with managers on hiring of all branch staff
    • Hires managers and assistant managers
    • Trains managers and provides professional development opportunities
    • Works with HR on the hiring process of branch/mission enhancement staff
    • Provides oversight in the hiring process for all branch/mission enhancement staff
  • Participates in planning, implementation and communications of system wide procedures, programs and services
    • Facilitates communication between branches and departments
    • Coordinate services between branches and departments
    • Serves as a member of the libraries cross functional "tactical" team
    • Works with departments to create system wide guiding principles


Education and Experience:

  • Masters of Library Science Degree Required
  • 5 years library and/or supervisory experience preferred


All successful leaders at MCPL should demonstrate:

  • Advanced verbal, written, and discreet communication skills with management, coworkers, and the public in a clear, timely, and proactive manner.
  • Ability to collaborate with Library leadership to effectively develop, adhere to, and work within the constructs of the library’s budget.
  • Advanced ability to maintain effective and collaborative working relationships with multiple stakeholders.
  • Reliable, punctual, and flexible with scheduling.
  • Advanced knowledge of a public library's mission and purpose, ability to provide clear expectations and direction, to manage competing priorities, to evaluate quality of work, and provide feedback and accountability.
  • Advanced knowledge of department processes and procedures, expert knowledge of Library Professional Ethics, advanced knowledge of the impact of decision-making on MCPL, and demonstrated mature judgment to make department-level/system level decisions.
  • Advanced proficiency in customer service skills through polite, professional, and collaborative interactions with internal and external customers.
  • An advanced understanding of the role of MCPL leaders at all levels in creating a welcoming and respectful workplace and library for all.


  • Job Knowledge, including Librarianship
    • Advanced knowledge of Intellectual Freedom principles is necessary to perform this position at a satisfactory level.
    • Sufficient ability to train staff on intellectual freedom practices


  • Technology including specific applications, hardware, and coding languages
    • Intermediate knowledge of Paycor, Teams, Microsoft office 365 applications including Word, Outlook, Excel and Teams is necessary to perform this position at satisfactory level.
    • Demonstrated aptitude to quickly learn other library operations software.
    • Ability to train staff on technology.


  • Communication
    • Knowledge of how to communicate in multiple formats with various audiences.
    • Advanced verbal, written and confidential communication skills with management, coworkers, and the public as necessary to perform this position at a satisfactory level.
    • The ability to effectively communicate at an advanced level on the phone, in person, and via email, with both internal and external customers, demonstrates satisfactory performance of this position.
    • Demonstrates advanced confidentiality and discretion regarding employee information and all administrative matters related to the work assigned in order to perform this position at a satisfactory level.


  • Financial/Mathematical
    • Creates and oversees multiple budgets
    • Works with software to manage and organize data from various sources
    • Ability to manage budget and prioritize expenses exhibits a satisfactory performance in this position.


  • Teamwork
    • Advanced knowledge of the importance of Teamwork and collaboration within departments is required to perform this position at a satisfactory level.
    • Demonstrates advanced proficiency in the ability to maintain effective working relationships with others.
    • The ability to diffuse conflict and come to an agreement for the benefit of the organization and our customers.
    • The ability to follow directions from multiple sources within the system, related to their individual areas of responsibility while maintaining collaborative relationships


  • Leadership
    • Advanced level of emotional intelligence and learning orientations
    • Exhibits self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities
    • Performs duties requiring the exercise of professional skill, initiative and independent judgment
    • Successfully handles matters of conflict exhibits a satisfactory performance in this position.
    • Ability to motivate, coach and redirect others exhibits a satisfactory performance in this position.
    • Ability to provide feedback in a tactful and effective manner exhibits a satisfactory performance in this position.


  • Decision Making
    • Demonstrates mature judgment and sound decision making skills in order to perform this position at a satisfactory level.
    • Proven problem solving abilities
    • The ability to modify workflows depending on daily demands, obligations and tasks demonstrates a satisfactory level of performance in this position.


  • Customer Service
    • Advanced proficiency in customer service skills with both internal and external customers.
    • Models excellent customer service attitude and delivery
    • Demonstrates advanced customer service skills through professional and collaborative interactions with the branch staff, system Departments and the public.
    • Demonstrates comfort with relationship-building
    • The ability to adapt to changing deadlines, workflows and tasks assigned while maintaining a polite, professional and collaborative demeanor exhibits a satisfactory performance in this position.

Age Requirement:

  • Must be at least 18


MVR Requirement

  • Possession of a valid driver’s license and a reliable personal vehicle for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed).


Work Environment

  • (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public.


Essential physical abilities to be accomplished with or without reasonable accommodation are:

Daily (greater than 50% of the time)

  • Standing (up to 1 hour at a time)
  • Walking (even ground)
  • Lifting 1-10 pounds
  • Lifting 11-25 pounds
  • Pushing/Pulling 1-10 pounds
  • Pushing/Pulling 11-25 pounds
  • Bending/Stooping
  • Kneeling
  • Reaching above shoulder
  • Receiving Communication and Instructions (vision, reading, hearing)
  • Conveying Communication and Instructions (Speaking, writing)
  • Using computer data entry tools - keyboard, mouse, touchscreen, scanner
  • Sitting
  • Receiving Communication and Instructions (vision, reading, hearing)
  • Conveying Communication and Instructions (Speaking, writing)
  • Using computer data entry tools - keyboard, mouse, touchscreen, scanner

Frequently (up to 50% of the time)

  • Standing (more than 1 hour at a time)
  • Walking (variable surfaces)
  • Lifting 26-40 pounds
  • Lifting 40+ pounds
  • Sitting
  • Pushing/Pulling 26-40 pounds
  • Pushing/Pulling 40+ pounds
  • Standing (up to 1 hour at a time)
  • Standing (more than 1 hour at a time)
  • Walking (even ground)
  • Walking (variable surfaces)
  • Lifting 1-10 pounds
  • Lifting 11-25 pounds
  • Pushing/Pulling 1-10 pounds
  • Pushing/Pulling 11-25 pounds
  • Pushing/Pulling 26-40 pounds
  • Pushing/Pulling 40+ pounds
  • Bending/Stooping
  • Kneeling
  • Reaching above shoulder

Occasionally (approximately 1-2 times per month)

  • Climbing stepstools
  • Climbing ladders
  • Lifting 26-40 pounds

Rarely (1-5 times per year)

  • Lifting 40+ pounds
  • Climbing stepstools
  • Climbing ladders

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.


All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring accommodation should contact the Mid-Continent Public Library Human Resources Department at 816.836.5200.

Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation.


Posted 9/11/2025


Back to Current Listings 

HR/Staff Development Generalist, Daniel Boone Regional Library, Columbia, MO


Employment Opportunity!

Human Resources and Staff Development Generalist

Columbia Public Library


We are seeking an HR/Staff Development Generalist to join our team at Daniel Boone Regional Library!


Schedule: Full-time, exempt position (40 hours per week). Schedule: Monday - Friday 8am-5pm, evening or weekend hours for events or special circumstances.


Description: Under the supervision of the HR Manager, the Human Resources/Staff Development Generalist will assist with the daily functions of the Human Resource (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. This position ensures that all library staff are fully oriented to the library and its services. Working with the HR Manager and other staff the HR Generalist directs the employee learning program with an emphasis on technical, professional and customer service skills.


Minimum Job Requirements: Bachelor’s degree in human resources, organizational development, leadership management or related field; four years of professional experience in human resources, organizational development or management with human resources responsibility. Education requirement can be fulfilled by 4 or more years of experience in related field.


Preferred Job Requirements: Experience working in a public library; experience in core skills training with emphasis on customer service; professional experience in needs assessment, training and delivery; course and program design and development. 


Benefits: We offer an excellent benefits package including: paid time off, personal days, holiday pay, health, dental, life and vision insurance available, LAGERS and 401(k) retirement plans with up to 6% match, and employee assistance program.


Salary: Pay Grade K, $52,499.20 - $76,502.40 annual salary. This is a not bargaining unit position.


Apply: Applications will be accepted through September 26th, 2025. We strongly encourage applicants to submit a resume and cover letter. See the full job posting & apply online at www.dbrl.org/employment.


Posted 9/8/2025


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MLA is a 501(c)3 non-profit organization.

PO Box 684

Jefferson City, MO 65102

MLAC2C@molib.org

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